Returns & Exchanges

At Olivia & Grace Giftware, we want you to love every piece you purchase; if you are not completely satisfied, we offer a 30-day return window for all unworn fashion items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original gift boxes and include all tags to ensure the return meets our quality standards.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our boutique team inspects your return, a refund will be processed to your original payment method within 5-7 business days.